Terms And Condition

• Portions of the Services may be accessed without registration. However, to actively participate in certain Services or store your information, you may be required to register as a member and authorize the use and disclosure of your information as necessary to provide the Services and as described in our Privacy Policy.
• Some Content available through the Services may be provided by individuals in the medical profession. The availability of such Content does not create a doctor-patient or other healthcare professional-patient relationship, nor does it constitute medical advice, diagnosis, treatment, or a professional medical opinion. Such Content is provided to assist you in locating appropriate healthcare services from doctors, dentists, specialists, laboratories, hospitals, or other healthcare providers (“Healthcare Providers”).
• “Content” means text, data, graphics, images, photographs, videos, audio, information, suggestions, guidance, and other materials provided, made available, or otherwise found through the Services and/or Site, including Content provided in response to your questions or postings.
• InstaCare does not guarantee or warrant, whether expressly or impliedly, the professional qualifications, expertise, quality of work, prices, costs, insurance or benefit information, availability, or other Content relating to Healthcare Providers or services available through the Services. You are responsible for any decision or action you take based on such Content.
• InstaCare does not endorse or recommend any particular Healthcare Provider solely because they are listed or accessible through the Services.

• Content obtained or received from InstaCare, its employees, contractors, partners, sponsors, advertisers, licensors, or other sources through the Services is provided for informational, scheduling, and payment-related purposes. Medically related information available through the InstaCare website, blog, social media channels, emails, text messages, advertisements, or other communications is provided for general informational purposes only.
• Content available through the Services is not intended to replace professional medical advice, diagnosis, or treatment. You should not disregard, avoid, or delay seeking medical advice from a qualified Healthcare Provider because of information you have read or received through InstaCare.
• The Services should not be used for emergency medical needs. If you experience a medical emergency, immediately contact an appropriate healthcare professional or the relevant emergency service, including Rescue 1122 where available.
• Your use of Content is solely at your own risk. Nothing stated or published through the Site or Services should be considered the practice of medicine, dentistry, nursing, or another healthcare profession, or the direct provision of medical care by InstaCare.
• InstaCare does not recommend or endorse any specific test, Healthcare Provider, procedure, opinion, treatment, product, or other information that may appear through the Services. If you rely on any Content provided through the Services, you do so at your own risk.

• No doctor-patient or other licensed healthcare professional-patient relationship is created through your use of the Content or Services, including the “Find a Doctor” feature, InstaCare blog, official social media channels, emails, text messages, links to other websites, or any assistance InstaCare may provide in helping you locate a Healthcare Provider.
• InstaCare does not control and cannot guarantee the availability of any Healthcare Provider at a particular time. InstaCare is not responsible for cancelled, rescheduled, unavailable, or otherwise unfulfilled appointments, or for any injury or loss arising from or related to the use of the Site or Services.
• You are encouraged to independently verify information relating to a Healthcare Provider, including credentials, qualifications, licensing, education, availability, and other relevant information, through appropriate official or professional sources and, where appropriate, directly with the Healthcare Provider or their office.

When using the Site and Services to locate or schedule appointments with Healthcare Providers, you understand and agree that:

• You are ultimately responsible for choosing your own Healthcare Provider.
• InstaCare uses reasonable efforts to ensure that Healthcare Providers participating in the Services hold the active licenses required by applicable law to practice their stated specialties. InstaCare may exclude Healthcare Providers who, in its discretion, have engaged in inappropriate or unprofessional conduct.
• InstaCare may provide lists and/or profile previews of Healthcare Providers based on information you provide, including specialty, geographical location, availability, and other relevant criteria
• Search results, listings, and profile previews may also be influenced by factors such as Healthcare Provider availability, user selections, ratings, and other relevant platform criteria. Such listings do not constitute an endorsement or recommendation by InstaCare, and InstaCare does not make representations or warranties regarding the quality of healthcare services provided by any Healthcare Provider.
• Where Services are provided through an employer or organization, listings may also be based on criteria determined by that employer or organization.
• InstaCare may display sponsored results, including at the top of search results. Sponsored results may involve fees paid by Healthcare Providers or healthcare organizations and should not be considered an endorsement or recommendation by InstaCare.

The Services are made available to consumers and Healthcare Providers as informational and educational resources.

InstaCare may, but is not obligated to, have Content reviewed by its editorial personnel. However, the timeliness, accuracy, completeness, or reliability of all Content cannot be guaranteed.

Neither the authors, editorial personnel, nor any other party involved in preparing or publishing such Content guarantees that it is complete or accurate or accepts responsibility for errors or omissions.

You are encouraged to independently verify important information through appropriate sources and seek advice from a qualified Healthcare Provider where necessary.

Healthcare Provider and practice-related Content is provided for general reference purposes.

Such Content may be provided by Healthcare Providers or their office staff and may also be collected from other sources. Because healthcare information, availability, fees, schedules, and other details may change, such Content may become outdated, incomplete, or inaccurate.

InstaCare does not provide professional advice or certification regarding any particular Healthcare Provider. You are encouraged to independently verify relevant information before selecting or consulting a Healthcare Provider.

The procedures, products, services, and devices discussed, displayed, or marketed through the Services may not be appropriate for every individual, patient, or clinical situation.

Products, services, procedures, or devices represented through the Services by advertisers, sponsors, Healthcare Providers, or other participants, whether paid or unpaid, are presented for informational and awareness purposes only.

Their availability through the Services does not necessarily imply that InstaCare endorses their safety, suitability, effectiveness, or expected outcome for any particular individual.

As part of the registration process, you may be required to provide an email address and create a password or other credentials for accessing certain Services (“Credentials”).

You are responsible for keeping your Credentials private and must not share them with others. You should immediately notify InstaCare if you believe your password or account has been stolen, compromised, or accessed without authorization by contacting hello@instacare.pk.

InstaCare makes no representations or warranties regarding suggestions, recommendations, services, or products offered or purchased through the Site or Services.

The Site and Services are provided on an “as is,” “with all faults,” and “as available” basis. To the maximum extent permitted by law, InstaCare disclaims applicable warranties relating to the accuracy, reliability, availability, suitability, merchantability, satisfactory quality, fitness for a particular purpose, and non-infringement of the Site and Services.

InstaCare does not guarantee that use of the Services will produce effective, reliable, or accurate results, meet your requirements, or remain available at all times or locations.

InstaCare is not responsible for the accuracy, reliability, timeliness, or completeness of information provided by users or other parties through the Services.

InstaCare also does not warrant that the Site, Services, software, or related systems will operate without errors, bugs, defects, data loss, viruses, or other harmful elements.

To register, you may be required to provide certain basic information. You may also voluntarily provide additional information to access or benefit from certain Services.

Our Privacy Policy explains how InstaCare may collect, use, share, and maintain your information. This may include your name, contact information, identification information, billing information, healthcare-related information, medical history, current healthcare needs, and other information requested or voluntarily provided by you (“Personal Information”).

By submitting such information, you authorize InstaCare, its employees, agents, service providers, and others operating on its behalf to use and/or disclose the information in accordance with our Privacy Policy.

If you provide medical history or other healthcare information on behalf of yourself or a third party, you represent that you have the necessary authorization to provide that information. Where requested, such information may be shared with the Healthcare Provider you select.

You are responsible for reviewing and confirming the accuracy of information you provide, including information submitted through medical history forms.

InstaCare may use information provided through such forms in accordance with its Privacy Policy.

• You are responsible for any charges or fees associated with healthcare services provided by Healthcare Providers. Any dispute between you and a Healthcare Provider concerning a healthcare service or transaction should be resolved directly with the relevant Healthcare Provider, except where InstaCare is specifically responsible for the transaction under applicable terms.
• You are responsible for all use of the Services through your account and for all use of your Credentials, including use by anyone to whom you have provided them.
• You must use the Site and Services only for lawful purposes.
• You must not use the Site or Services in a manner that could damage, disable, overburden, or impair InstaCare's servers, networks, or systems, or interfere with another person's use of the Site or Services.
• You must not attempt to gain unauthorized access to the Services, user accounts, computer systems, or networks through hacking, password mining, or any other means.
• You must not scrape, copy, collect, accumulate, index, or otherwise extract Content or portions of the Site or Services, including Healthcare Provider information, appointment availability, pricing information, or other platform data, without InstaCare's prior written permission.
• InstaCare reserves the right to take appropriate legal or technological measures to prevent violations of these restrictions and enforce these Terms & Conditions.

Regardless of whether you are a member or whether you schedule or intend to schedule an appointment through the Services, if you are a Healthcare Provider or another person or entity operating in the healthcare or medical industry, you acknowledge and agree that:

(A) You will not use the Services to access or use pricing, availability, or other Content for purposes unrelated to your legitimate use of the Services as a patient or prospective patient.

(B) You will not use the Services to establish, attempt to establish, or enforce any agreement or coordination concerning prices, products, services, customer categories, output restrictions, market allocation, or other arrangements that may violate applicable competition or antitrust laws.

(C) You will not use the Services to engage in anti-competitive, deceptive, unfair, or otherwise unlawful practices.

InstaCare may from time to time add new Services, replace existing Services with new Services, or discontinue or suspend existing Services or portions thereof.

Information about new Services may be provided through the Site or Services, and your use of such Services will be governed by these Terms & Conditions and any applicable additional terms.

InstaCare will not be liable to you or any third party for the suspension, modification, or discontinuation of any Service or portion of the Services, to the extent permitted by applicable law.

The Services may contain links to third-party websites, including links provided through search results or other platform features.

Some third-party websites may contain material that is inaccurate, objectionable, or unlawful. Such links are provided for your convenience only and do not constitute an endorsement by InstaCare.

InstaCare is not responsible or liable for the content, accuracy, availability, products, services, or practices of third-party websites.

You may have opportunities to submit feedback about your experiences with Healthcare Providers, make inquiries concerning healthcare needs, and participate in other interactive features of the Site (“Posted Information”).

You are responsible for ensuring that Posted Information is lawful, accurate, appropriate, and does not violate these Terms & Conditions or applicable policies.

InstaCare reserves the right to investigate violations and, at its discretion, take appropriate action, including removing Posted Information, restricting access to the Services, or terminating an account.

By submitting Posted Information through the Services, you grant InstaCare and its contractors a non-exclusive, irrevocable, perpetual, royalty-free, fully paid, worldwide, and sublicensable license to use, copy, display, distribute, adapt, edit, translate, and create derivative works from such Posted Information for purposes related to operating, improving, and providing the Services.

This license includes the right to combine Posted Information with information submitted by other users for purposes such as creating and maintaining searchable databases of reviews and healthcare-related information.

All Content available through the Site and Services is owned by InstaCare or its licensors, or is used with permission, and may be protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

InstaCare grants you permission to access and use Content for your personal, non-commercial purposes, subject to these Terms & Conditions.

You may print, download, or store information from the Site for your personal convenience, but you may not copy, distribute, republish, sell, commercially exploit, or otherwise misuse the Content or the Site or Services without appropriate authorization.

Except where expressly provided, no intellectual property rights are transferred to you through your use of the Site or Services. All rights not expressly granted remain with InstaCare or the applicable rights holder.

InstaCare does not have a special or fiduciary relationship with you and does not control:

• which users access the Site or Services;
• what Content users access;
• how Content may affect users;
• how users interpret or use Content; or
• what actions users take after accessing Content.

You acknowledge that you use the Site and Services at your own risk.

The Site and Services may contain or link to information that some users may consider offensive, inappropriate, inaccurate, or objectionable.

InstaCare makes no representations or warranties regarding Content accessed through the Site or Services, including its accuracy, completeness, legality, copyright compliance, or suitability.

To the maximum extent permitted by law, the Site and Services are provided “AS IS,” “WITH ALL FAULTS,” and “AS AVAILABLE.”

InstaCare does not guarantee that the Services will be uninterrupted, secure, accurate, reliable, available, error-free, or suitable for your particular requirements.

InstaCare is not responsible for the accuracy, reliability, timeliness, or completeness of information provided by users or other parties through the Services, or for any loss of data or technical issues arising from use of the Site or Services.

To the maximum extent permitted by applicable law, InstaCare shall not be liable to you or any third party claiming through you for indirect, special, incidental, consequential, or exemplary damages arising from or related to your use of, or inability to use, the Site or Services.

These exclusions may include claims relating to lost profits, lost data, loss of goodwill, work interruption, computer failure or malfunction, commercial losses, or medical malpractice or negligence attributable to Healthcare Providers accessed through the Services, even if InstaCare was aware or should reasonably have been aware of the possibility of such damages.

InstaCare may suspend or terminate your registration or access to the Site or Services immediately and without notice if you violate these Terms & Conditions or other applicable policies or terms.

InstaCare may also suspend or terminate accounts for other legitimate reasons, including prolonged inactivity, subject to applicable law.

InstaCare shall not be liable to you or any third party for termination or suspension of your access to the Site or Services.

Following termination or deactivation, you must not attempt to access or use the Site or Services unless InstaCare expressly permits you to do so.

Sections that by their nature are intended to survive termination, including Sections 2, 3, 4, 9, 11, 12, 13, 14, 15, 16, and 17, shall remain effective after termination.

Upon request by InstaCare, you agree to defend, indemnify, and hold harmless InstaCare, its employees, contractors, officers, directors, agents, parent companies, affiliates, suppliers, successors, and assigns from liabilities, claims, demands, losses, and expenses, including reasonable legal fees, arising from or related to:

(a) your access to the Site;

(b) your use of the Services; or

(c) your violation of these Terms & Conditions or any applicable policy, or your violation of the intellectual property or other rights of any person or entity.

This indemnification obligation does not apply to liabilities, claims, or expenses arising from InstaCare's own gross negligence or intentional misconduct, to the extent applicable under law.

Electronic Contracting

By using the Services and/or registering with InstaCare, you acknowledge that your affirmative action constitutes your electronic acceptance of these Terms & Conditions and the applicable policies governing your use of the Services.

Changes to These Terms & Conditions

InstaCare may modify these Terms & Conditions and other applicable policies from time to time.

When changes are made, the updated Terms & Conditions will be posted on the Site. InstaCare may also attempt to notify users through other appropriate means.

Your continued use of the Site or Services after updated Terms & Conditions are posted constitutes your acknowledgement and acceptance of the changes.

If you do not agree with any updated Terms & Conditions, you must stop using the Site and Services.

Limitation of Claims

To the extent permitted by applicable law, no action arising from or relating to these Terms & Conditions may be brought more than one (1) year after the cause of action arose. Any action brought after this period may be barred.

Choice of Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan, as applicable to agreements made and performed within Pakistan.

Entire Agreement

These Terms & Conditions, together with the Privacy Policy and any other applicable supplemental terms, policies, rules, or guidelines posted through the Services, constitute the entire agreement between you and InstaCare concerning your use of the Services and supersede previous agreements relating to the same subject matter.

If any provision of these Terms & Conditions is determined to be invalid or unenforceable, that provision shall be interpreted to the extent possible in accordance with applicable law, while the remaining provisions shall continue in full force and effect.

The failure of InstaCare to exercise or enforce any right or provision of these Terms & Conditions shall not constitute a waiver of that right or provision.

Headings

Section headings are provided for convenience only and do not form part of these Terms & Conditions or affect their interpretation.

Assignment

InstaCare may assign or transfer these Terms & Conditions, including to a parent, subsidiary, affiliate, or successor entity, or in connection with a merger, acquisition, sale, or other transfer of the business.

Eligibility

You must be 18 years of age or older, or the legal age required to enter into a binding agreement in your jurisdiction if that age is higher, to independently register for and use the Site and Services.

Users between the ages of 13 and 18, or the applicable legal age in their jurisdiction, may use the Site or Services only under the supervision of a parent or legal guardian who has agreed to these Terms & Conditions.

Users under the age of 13 may not independently use the Site or Services.

A parent or legal guardian may use the Site or Services on behalf of a minor child. By doing so, the parent or legal guardian represents that they have the necessary authority to act on behalf of the minor.

By using the Site or Services, you represent that you have the legal right, authority, and capacity to enter into these Terms & Conditions and comply with them.

The Site is administered in Pakistan and is primarily intended for users in Pakistan. If you access or use the Site or Services from outside Pakistan, you do so at your own risk and are responsible for complying with applicable local laws.